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Frequently asked questions

We strive to meet the requirements of all our clients. Check the answers to frequently asked questions or contact us!

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General

Where are the fairs held?

The fair takes place in the modern Expo XXI fair and exhibition center in Warsaw, which is located at Ignacego Prądzyńskiego 12/14 Street. EXPO XXI has over 15,000 sq m of usable space, including 4 multi-functional halls, 10 conference rooms, catering facilities and a car park for 1,500 cars.

Find out more about the location of the fair

What time is the fair open to exhibitors?

Exhibition opening hours: Wednesday - Thursday 9.00 a.m. – 7.00 p.m., Friday 9.00 a.m. – 5.00 p.m.

What time is the fair open to visitors?

Fair opening hours for Visitors: Wednesday - Thursday 10.00 a.m. – 5.00 p.m., Friday 10.00 a.m. – 4.00 p.m

Where should technical inquiries be made?

Technical department: Dorota Piela ph: + 48 22 649 76 69

Stands

Should exhibitors have ID badges for the time of construction?

No, the ID cards aren’t needed during the build up period.

Does the exhibitor need a hard copy of the payment confirmation to start construction?

No, if the payment was made mimimum 1 week prior the event. The build up can be started only if the payment is 100% completed.

When can the development of the purchased exhibition space be started?

Assembling, dismantling and exhibition period (data and hours) • period of building stands by the Organizer: March 12th-13th, 2023 (from 7.00 a.m. to 12.00 p.m.)* • arrangement of the stands built by the Organizer: March 14th, 2023 (from 10.00 a.m. to 12.00 p.m.)* • building and arrangement for stands built by Exhibitor: March 12th-14th, 2023 (from 7.00 a.m. to 12.00 p.m.)* Before starting the works, please report your arrival to the organizer to determine the exact location of the space in the hall.

When can a purchased stand built by the organizer be arranged?

On Tuesday, March 14, 2023 from 10.00 to 24.00

What if the exhibitor does not finish the construction of the stand by midnight?

In such cases the additional fee of 900 PLN + VAT is charged for each started hour (up to 2 hours max) in each hall.

Parking

How much is the parking pass?

The parking card is 25 euro + vat and covers 4 days (the last build up day and 3 days of the event)

When and where can I collect parking tickets for the fair?

The parking cards can be collected from March 14th in the Organizer’s office located in hall 2.

I have a parking ticket, where should I pay for it?

Parking ticket must be paid at ticket boxes on the fair ground.

Where should I go for an invoice for a parking ticket?

Invoices for tickets are issued by the company Top Park which is located at the parking exit.

Can I purchase multiple parking tickets?

Yes, it is possible.

Conferences, trainings, workshops

What should be done to take part in a conference, training or workshop as a speaker?

The offer of presentations during conferences / trainings / workshops is addressed to exhibitors.

What is the lecture program?

The program is varied and depends on the current situation in the industry. The program will be published in early 2023

Do you have to be an exhibitor to present your offer at a conference, training or workshop?

Yes, lectures during our workshops, training and seminars are available only for the exhibitors.

Are there any seats during lectures?

Yes, they are

Other

How can I protect my stand against theft?

Don’t leave your stand unnattended during the event, build up and dismantling period. You can also buy the additional insurance or scurity.

What address should the courier deliveries for exhibitors be sent to?

Expo XXI, Prądzyńskiego 12/14 St, 01-222 Warsaw, Poland Please put the name of the exhibiting company, stand and hall numbers, contact person with the direct phone number. Organizer neither collect nor store the exhibitors’ shipments.

Do you have any more questions? Contact us!

22 649 76 69 or 22 649 76 71